- OFFICE HOURS:
Tuesday-Friday: 10-5 (5-8 Appointment Only)
Saturday: 11-5 (Appointment Only)
Appointments are highly preferred! Office hours may sometimes vary and scheduled appointments will be seen first.
- BOOKING: Appointments can be booked for anywhere from 12 hours- 90 days out. A card is required to reserve an appointment, but payment is not due until you arrive. In the event of a No-show, a $20 fee will be charged to the card on file. Appointments may be booked online at sneakpeek3d.com. Same-day appointments may not always be available. It is important to book ahead of time.
- RESCHEDULE/CANCELLATIONS: PLEASE be sure to change or cancel all appointments AT LEAST 2 hours in advance. Last minute cancellations of less than 2 hours may be subject to a $20 Cancellation Fee. You can cancel/modify your appointment from your confirmation email or by calling us. Those with multiple previous cancellations will need to prepay for their next appointment to remain on the schedule.
- NO-SHOWS: Please, if you are going to miss your appointment or be late, Kindly give us a call. No-Shows WILL be charged a $20 Fee as well as be excluded from any specials/promotions in the future. If Sneak Peek 3D is unable to charge the card on file, you will not be able to return until this fee is paid. MULTIPLE No-shows will no longer be able to book an appointment at Sneak Peek 3D. Free returns and Giveaways will also be forfeited in the event of a No-show.
- INCLEMENT WEATHER: If your appointment time falls during bad weather or bad weather is expected and you need to reschedule or cancel, please be sure to do so in advance. Sneak Peek 3D will be CLOSED in the event of a Level 2 or above, Icy road conditions, or power outage. Your safety, as well as Baby’s, is important to us. Please call or email us if you have any questions or concerns!
In the event that Sneak Peek 3D needs to cancel or reschedule your appointment, you will be notified as soon as possible by email/text. Current specials will also be available for new appointment date.
- DEPOSITS: Sundays may be booked for an additional fee of $50/hour for special occasions, family in town, etc. paid by emailed invoice or phone. Our Gender Reveal Party room also requires a $50 deposit upon booking which will be put toward your remaining balance.
- .CONFIDENTIALITY: Personal information pertaining to your visit will not be shared with anyone. All personal information is kept confidential & will be removed from photos/videos before being displayed on social media or used for any advertising purposes. Images are not required to be stored at our office for any certain amount of time. Pictures and videos are not permitted in the ultrasound room unless otherwise authorized beforehand by Sonographer.
- IMAGES/VIDEO: Certain file types are only supported by certain players, software, etc. Sneak Peek 3D does not guarantee the images and video given via CD, USB, or Email. Please be sure the player is compatible with the image/video files being played.
- ONE free return visit will be given if gender is unable to be determined or 3D images cannot be obtained at your visit. Gender determination is offered starting at 15+ weeks, therefore, any visits before 15 weeks will NOT be offered a free return visit if gender cannot be determined.
- Initial visits must be paid and returns scheduled (no more than 2 weeks out) before leaving.
- FREE sessions and Giveaways do not come with return visits should baby not cooperate. Please see ‘what to expect’ page for recommendations on when to visit!
- Customers who visit too early for visualization (before 7 weeks) will not receive a return visit or refund. Please make sure you are AT LEAST 7 weeks by estimated due date, NOT by last menstrual period.
- If a heartbeat animal has been purchased and recorded previously by Sneak Peek 3D and becomes erased or modified, we will redo the recording once at no additional cost during the same pregnancy. Just show us your receipt!
- FREE Heartbeat Animal coupons can be used for our selection of small heartbeat animals, while supplies last.
- If a session is not purchased, a $10 recording fee will be applied.
- Only one Heartbeat animal coupon may be used per person/per pregnancy.
- Sneak Peek 3D is not responsible for any lost or damaged animals.Have a certain theme or request for an animal? Ask us if we can get it for you!
Gift Cards purchased in store or online come with no expiration and may be used anytime, by anyone, during any pregnancy!
*Please note that our package prices do not include tax*
- Full amount of paper gift certificates must be used all at once, therefore, no change will be given.
- Refunds are not offered on gift certificates. PLEASE contact us if you have any questions or concerns!
- Sneak Peek 3D is not responsible for any lost or stolen gift cards/certificates.
- ADDITIONAL VISITS: Return customers will receive 20% off of their next regular session visit! The discount will be toward the SESSION ONLY and cannot be used with other discounts/offers/specials. One discounted visit per customer/per pregnancy.
- MILITARY: Military parents (mom or dad) receive 10% off their session with proof of military I.D!
- PRICE MATCH: FIND A BETTER PRICE, BUT WANT TO GIVE US A TRY? We will MATCH any competitor pricing should you find a better deal. (Not valid for multi visit packages, gift cards, or in combination with any other offers/discounts/promotions). We will verify the pricing, and Inclusions will be based on that of the competitors package/pricing. Sneak Peek will ALSO INCLUDE HD LIVE with your package should you choose to come see us instead! You may only Price Match 1x per person.
- REFERRAL PROGRAM: Each time someone comes in and says you referred them, you will get a POINT! (**They Must be New Clients**)
3 POINTS= $10 Credit! You may save these up, use them whenever, or gift to whomever you’d like!! NO EXPIRATION, NO LIMIT!
- ITEM Winners have 2 weeks to pick up their items from the time of giveaway unless otherwise stated.
Proof of ID required upon pickup
- FREE session Winners must schedule their session within 2 months of giveaway. (We schedule appointments as far as 90 days out) unless otherwise stated.
- Items/sessions not picked up or scheduled within these time frames will be forfeited.
- Sessions may be gifted by sending us a message with Recipient’s information.