- Appointments can be booked up to approximately 60 days out. A card is required to reserve an appointment, but payment is not due until you arrive.
-Arriving late will either take away from your session time or result in a reschedule with a $20 late cancellation fee. Please arrive 10 Minutes before your start time.
-If you are 22+ weeks and have not been seen by your doctor to establish a healthy pregnancy, we will be unable to see you.
- PLEASE be sure to change or cancel all appointments AT LEAST 3 hours in advance. Last minute cancellations of less than 3 hours (including those not properly prepped/ready for their session) and No-Shows will be subject to a $20 Cancellation Fee. You can cancel/reschedule your appointment from your confirmation email or by calling our office.
- NO SHOWS are excluded from Quick Checks & any specials or promotions at Sneak Peek 3D. Once you have returned for a regular session, you will be removed from the No-show list and will be eligible for specials again.
-Multiple No-shows will no longer be able to book an appointment at Sneak Peek 3D.
*As a courtesy, appointment reminders are sent out the day before to the email and phone provided upon booking.
*Free returns, Giveaways, Pre-paid sessions, and Watch me Grow visits will be forfeited in the event of a No-show.
- INCLEMENT WEATHER:- If your appointment time falls during bad weather or bad weather is expected and you need to reschedule or cancel, please be sure to do so in advance. Level 1 operates as normal, Level 2- Late cancellation policy will not be in effect, & Sneak Peek 3D will be CLOSED in the event of a Level 3, Icy road conditions, or power outage.
Your safety, as well as Baby’s, is important to us. Please call or email us if you have any questions or concerns! In the event that Sneak Peek 3D needs to cancel or reschedule your appointment, you will be notified as soon as possible by email/text, and your appointment will be moved to the next available time.
Current specials will also be available for new appointment date offered.
- Sneak Peek 3D does NOT offer refunds. We do offer one Free return visit should we feel better images can be obtained. Every body is different and images can depend on many factors. Please see WHAT TO EXPECT to help you decide when to visit. In the event that a refund IS offered, a $20 sitting fee will be deducted PER VISIT.
– Multi-Visit Packages must be used during same pregnancy and are not transferable. Please schedule your sessions with this in mind. It is the Customer’s responsibility to schedule these sessions as timing allows.
- We are not responsible for lost, stolen, or damaged items.
- CONFIDENTIALITY: Personal information pertaining to your visit will not be shared with anyone. All personal information is kept confidential & will be removed from photos/videos before being displayed on social media or used for any advertising purposes. Videos are not permitted in the ultrasound room unless otherwise authorized beforehand by Sonographer.
- Not all file types may be supported by your software, player, etc.. Sneak Peek 3D does not guarantee the images and video given via CD, USB, or Email. Please be sure the player is compatible with the image/video files being played.
Emailed Images/video may not contain ALL from the session, but an assortment picked from our technician.
- We DO NOT allow recording of any type during your session
It is distracting to the tech and the session will be terminated. This is a unique and memorable experience, and we’d like you to be in the moment. We do offer prints, USB, Emailed Images and video, as well as Live sessions (COMING SOON) for purchase. Thank you for understanding!
- Sneak Peek 3D is not required to store images and video at our office for any specific amount of time.
- ONE free return visit may be given if gender is unable to be determined or 3D images cannot be obtained at your visit. Gender determination is offered starting at 15+ weeks, therefore, any visits before 15 weeks will result in a reschedule or cancellation without refund and no gaurantee.
- If you previously came in for a Gender session (15+ weeks only) and gender is later determined wrong, you will be offered a Full 3D/4D Sneak Peek Session at NO COST! (with proof of ultrasound from doctors office, labeled with customer name and date on image)
- RETURNS must be scheduled (no more than 2 weeks out) before leaving.
Free REDO sessions are performed Tues-Friday only. Should baby not cooperate AGAIN, we may offer you a Redox2 ($30 session) at the discretion of the tech on staff.
- Free return visits will be forfeited in the event of cancellation or No-Show.
- Customers who visit too early (before 7 weeks) will not receive a return visit or refund. Please make sure you are AT LEAST 7 weeks by estimated due date.
- If a heartbeat animal has been purchased and recorded previously by Sneak Peek 3D and becomes erased or modified, we will redo the recording once at no additional cost during the same pregnancy. Just show us your receipt!
- You may NOT bring in your own animal
- If a session is not purchased, a $10 recording fee will be applied.
- Sneak Peek 3D is not responsible for any lost or damaged animals. Animals may not be returned for a refund.
- Have a certain theme or request for an animal? Ask us if we can get it for you!
Gift Cards purchased in store or online come with no expiration and may be used anytime, by anyone, during any pregnancy!
EGift cards cannot be used for promotional packages or Pre-purchase deals. They can be used for Regular packages or Mid-Week specials only.
*Please note that our package prices do not include tax*
- Paper gift certificates are offered for any specific package prepaid.
- Gift Certificates are Non-refundable. PLEASE contact us if you have any questions or concerns!
- Sneak Peek 3D is not responsible for any lost or stolen gift cards/certificates.
- Winners will need to arrange pickup of their items. Proof of I.D. required at pickup.
- Sessions may be used anytime or gifted by sending us a message with Recipient’s information.
- FREE sessions won have no monetary value and will be forfeited in the event of a No-Show
- The $25 Fee for multiples is not covered for free sessions
- Military with proof of ID- 10% off session only
- Price Match– If you find a better deal than any of our regular packages, we will match the price as well as inclusions AND add HD. Matched price will not include any other offers or discounts offered by Sneak Peek. Price match must be within the area not to exceed 30 miles. Multi Visit packages not included.
- Previous USB $5 off- If you are coming in for a session that includes a USB, but you bring in yours from a previous session (same pregnancy), you will receive $5 off!
**Discounts are not valid with other offers, discounts, or towards Multi Visit packages as these are already at a discounted price**