- APPOINTMENT HOURS:
Wednesday- Friday: 10-8
*Office hours may sometimes vary depending on scheduled appointments.
- It is recommended that you have already been seen by your OB/GYN. If you are 22+ weeks and have not been seen by your doctor to establish a healthy pregnancy, we will be unable to see you.
- BOOKING: Appointments can be booked up to 90 days out. A card is required to reserve an appointment, but payment is not due until you arrive.
Appointments may be booked online at sneakpeek3d.com. Same-day appointments may not always be available. It is important to book ahead of time!
Arriving late will either take away from your session time or result in a cancellation without refund.
- RESCHEDULE/CANCELLATIONS: PLEASE be sure to change or cancel all appointments AT LEAST 3 hours in advance. Last minute cancellations of less than 3 hours may be subject to a $20 Cancellation Fee. You can cancel/reschedule your appointment from your confirmation email or by calling our office. Those with multiple cancellations will need to prepay for their next appointment to remain on the schedule. This is nonrefundable.
*If you arrive late or unprepared, and we are unable to see you, a cancellation charge of $20 will be applied to the card on file for missing your appointment.
- NO-SHOWS: Please, if you are going to miss your appointment or be late, Kindly give us a call. No-Shows WILL be charged a $20 Fee as well as be excluded from any specials/promotions at Sneak Peek 3D. This must be paid or another appointment will not be accepted. No shows are EXCLUDED from all specials and promotions at Sneak Peek 3D. Once you have returned for a regular session, you will be removed from the No-show list and will be eligible for specials again. MULTIPLE No-shows will no longer be able to book an appointment at Sneak Peek 3D.
As a courtesy, appointment reminders are sent out the day before to the email and phone provided upon booking.
Free returns, Giveaways, and Pre-paid sessions will be forfeited in the event of a No-show.
- INCLEMENT WEATHER: If your appointment time falls during bad weather or bad weather is expected and you need to reschedule or cancel, please be sure to do so in advance. Sneak Peek 3D will be CLOSED in the event of a Level 2 or above, Icy road conditions, or power outage.
Your safety, as well as Baby’s, is important to us. Please call or email us if you have any questions or concerns!
In the event that Sneak Peek 3D needs to cancel or reschedule your appointment, you will be notified as soon as possible by email/text, and your appointment will be moved to the next available time.
Current specials will also be available for new appointment date.
- DEPOSITS: Our Party packages require a $50 deposit upon booking which will be put toward your remaining balance.
- Sneak Peek 3D does NOT offer refunds on deposits for Sunday appointments or party room, Prepaid Packages or Sessions, Gift Cards or Certificates, or items purchased.
- SESSIONS: Sneak Peek 3D does not offer refunds should baby not cooperate. We do offer one Free return visit should we feel better images can be obtained. Every body is different and images can depend on many factors. Please visit http://sneakpeek3d.com/what-to-expect/ to help you decide when to visit. In the event that a refund should need to be offered, a $20 sitting fee will be subtracted.
– Multi-Visit Packages must be used during same pregnancy and are not transferable. No refunds on Multi Visit Packages as long as first session is fulfilled. Please schedule your sessions with this in mind. It is the Customer’s responsibility to schedule the additional sessions as timing allows.
– Prepaid packages (excl multi visit) and Gift cards/certificates may be transferred.
- ITEMS/KEEPSAKES: We are not responsible for lost, stolen, or damaged items.
- GIFT CERTIFICATES: These are usually offered at a discounted price in which they cannot be returned. They can, however, be transferred.
- .CONFIDENTIALITY: Personal information pertaining to your visit will not be shared with anyone. All personal information is kept confidential & will be removed from photos/videos before being displayed on social media or used for any advertising purposes. Images are not required to be stored at our office for any certain amount of time. Pictures and videos are not permitted in the ultrasound room unless otherwise authorized beforehand by Sonographer.
- IMAGES/VIDEO: Not all file types may be supported by your software, player, etc.. Sneak Peek 3D does not guarantee the images and video given via CD, USB, or Email. Please be sure the player is compatible with the image/video files being played.
Emailed Images/video do not come with ALL from the session, only an assortment picked from our technician.
- We DO NOT allow recording of any type during your session (video, Facebook live, etc..).
It is distracting to the tech and the session will be terminated. This is a unique and memorable experience, and we’d like you to be in the moment. We do offer prints, USB, Emailed Images and video, as well as Live sessions (COMING SOON) for purchase. Thank you for understanding!
- Sneak Peek 3D is not required to store images and video at our office for any specific amount of time.
Every few months, Sneak Peek 3D will offer one last chance to purchase any additional prints, color prints, USB, or images/video before being deleted in our system. These must be paid for prior by stopping in and paying cash, or by phone, and must be picked up at your earliest convenience.
- ONE free return visit will be given if gender is unable to be determined or 3D images cannot be obtained at your visit. Gender determination is offered starting at 15+ weeks, therefore, any visits before 15 weeks will result in a reschedule or cancellation without refund.
- If you come in for a Gender session and gender determined is wrong (15+ weeks only), you will be offered a Full 3D/4D Sneak Peek Session at NO COST! (with proof of ultrasound from doctors office, labeled with customer name and date on image)
- Initial visits must be paid and redo scheduled (no more than 2 weeks out) before leaving.
Free REDO sessions are performed Tues-Friday only.
- Free return visits will be forfeited in the event of cancellation or No-Show.
- Redo visits are not included in FREE Session giveaways should baby not cooperate. Please see ‘what to expect’ page for recommendations on when to visit!
- Customers who visit too early (before 7 weeks) will not receive a return visit or refund. Please make sure you are AT LEAST 7 weeks by estimated due date.
- If a heartbeat animal has been purchased and recorded previously by Sneak Peek 3D and becomes erased or modified, we will redo the recording once at no additional cost during the same pregnancy. Just show us your receipt!
- FREE Heartbeat Animal coupons can be used for our selection of small heartbeat animals, while supplies last.
*Only one Heartbeat animal coupon may be used per person/per pregnancy.
- If a session is not purchased, a $10 recording fee will be applied.
- Sneak Peek 3D is not responsible for any lost or damaged animals. Have a certain theme or request for an animal? Ask us if we can get it for you!
Gift Cards purchased in store or online come with no expiration and may be used anytime, by anyone, during any pregnancy!
*Please note that our package prices do not include tax*
- Paper gift certificates are offered as a specific package. No change given.
- Gift Certificates are Non-refundable. PLEASE contact us if you have any questions or concerns!
- Sneak Peek 3D is not responsible for any lost or stolen gift cards/certificates.
- FACEBOOK CHECK IN: Check in on Facebook at your appointment and show it at the front desk to receive 5% off! (discount off session only)
- MILITARY: Military parents (mom or dad) receive 10% off their session with proof of military I.D! (discount off session only)
- PRICE MATCH: FIND A BETTER PRICE, BUT WANT TO GIVE US A TRY? We will MATCH any competitor pricing should you find a better deal. (Not valid for multi visit packages, gift cards, or in combination with any other offers/discounts/promotions). We will verify the pricing, and Inclusions will be based on that of the competitor’s package/pricing. Sneak Peek will ALSO INCLUDE HD LIVE with your package should you choose to come see us instead! You may only Price Match once.
- ITEM Winners have 1 week to pick up their items from the time of giveaway unless otherwise arranged.
Proof of ID required upon pickup
- Sessions may be gifted by sending us a message with Recipient’s information.