- OFFICE HOURS:
We no longer accept walk ins and are by Appointment only. Office hours may sometimes vary depending on scheduled appointments.
- BOOKING: Appointments can be booked for anywhere from 12 hours- 90 days out. A card is required to reserve an appointment, but payment is not due until you arrive.
Appointments may be booked online at sneakpeek3d.com. Same-day appointments may not always be available. It is important to book ahead of time!
- RESCHEDULE/CANCELLATIONS: PLEASE be sure to change or cancel all appointments AT LEAST 2 hours in advance. Last minute cancellations of less than 2 hours may be subject to a $20 Cancellation Fee. You can cancel/modify your appointment from your confirmation email or by calling our office. Those with multiple previous cancellations will need to prepay for their next appointment to remain on the schedule.
- NO-SHOWS: Please, if you are going to miss your appointment or be late, Kindly give us a call. No-Shows WILL be charged a $20 Fee as well as be excluded from any specials/promotions in the future.
In the event that we cannot charge the card used, this must be paid before you can return for any appointments. No shows are EXCLUDED from all specials and promotions at Sneak Peek 3D. MULTIPLE No-shows will no longer be able to book an appointment at Sneak Peek 3D. Free returns and Giveaways will be forfeited in the event of a No-show.
- INCLEMENT WEATHER: If your appointment time falls during bad weather or bad weather is expected and you need to reschedule or cancel, please be sure to do so in advance. Sneak Peek 3D will be CLOSED in the event of a Level 2 or above, Icy road conditions, or power outage.
Your safety, as well as Baby’s, is important to us. Please call or email us if you have any questions or concerns!
In the event that Sneak Peek 3D needs to cancel or reschedule your appointment, you will be notified as soon as possible by email/text, and your appointment will be moved to the next available time.
Current specials will also be available for new appointment date.
- DEPOSITS: Our Party packages require a $50 deposit upon booking which will be put toward your remaining balance.
- DEPOSITS: Sneak Peek 3D does not offer refunds on deposits for Sunday appointments, party room, prepaid specials/packages, OR Multi Visit Packages.
- SESSIONS: Sneak Peek 3D does not offer refunds on packages/sessions purchased. We do offer one Free return visit should we feel better images can be obtained.
-In the even that we cannot find fetal heart tones at your initial session, a refund will be given minus a $20 sitting fee.
Multi-Visit Packages must be used during same pregnancy and are not transferable. No refunds on Multi Visit Packages as long as first session is fulfilled. Please schedule your sessions with this in mind.
- ITEMS/KEEPSAKES: Refunds or replacements are not offered for items/keepsakes purchased in store. We are not responsible for lost, stolen, or damaged items.
- GIFT CERTIFICATES: No refunds will be given for Gift Certificates, Cards, or eGift Cards purchased. These are usually at a discounted price in which they cannot be returned. They can, however, be transferred or used toward other items in our store.
- .CONFIDENTIALITY: Personal information pertaining to your visit will not be shared with anyone. All personal information is kept confidential & will be removed from photos/videos before being displayed on social media or used for any advertising purposes. Images are not required to be stored at our office for any certain amount of time. Pictures and videos are not permitted in the ultrasound room unless otherwise authorized beforehand by Sonographer.
- IMAGES/VIDEO: Certain file types are only supported by certain players, software, etc. Sneak Peek 3D does not guarantee the images and video given via CD, USB, or Email. Please be sure the player is compatible with the image/video files being played.
Emailed Images/video do not come with ALL from the session, only an assortment picked from our technician.
- We DO NOT allow recording of any type during your session (video, Facebook live, etc..).
It is distracting to the tech and the session will be terminated. We do offer prints, USB, Emailed Images and video, as well as Live sessions (COMING SOON) for purchase. Thank you for understanding!
- Sneak Peek 3D is not required to store images and video at our office for any specific amount of time.
The last Friday of Each month, Sneak Peek 3D will offer one last chance to purchase any additional prints, color prints, USB, or images/video before being deleted in our system. These must be paid for prior by stopping in and paying cash, or by phone or emailed invoice, and must be picked up at your earliest convenience.
- ONE free return visit will be given if gender is unable to be determined or 3D images cannot be obtained at your visit. Gender determination is offered starting at 15+ weeks, therefore, any visits before 15 weeks are not guaranteed & will NOT be offered a free return visit or if gender is not determined. Refunds are not given for visits too early.
- If you come in for a Gender session and gender determined is wrong (15+ wks only), you will be offered a Full 3D4D Sneak Peek Session at NO COST! (with proof of ultrasound from doctors office, labeled with customer name and date on image)
- Initial visits must be paid and redo scheduled (no more than 2 weeks out) before leaving.
Free REDO sessions are performed Tues-Friday only, Not on Saturdays.
- FREE sessions and Giveaways do not come with return visits should baby not cooperate. Please see ‘what to expect’ page for recommendations on when to visit!
- Customers who visit too early for visualization (before 7 weeks) will not receive a return visit or refund. Please make sure you are AT LEAST 7 weeks by estimated due date.
- If a heartbeat animal has been purchased and recorded previously by Sneak Peek 3D and becomes erased or modified, we will redo the recording once at no additional cost during the same pregnancy. Just show us your receipt!
- FREE Heartbeat Animal coupons can be used for our selection of small heartbeat animals, while supplies last.
*Only one Heartbeat animal coupon may be used per person/per pregnancy.
- If a session is not purchased, a $10 recording fee will be applied.
- Sneak Peek 3D is not responsible for any lost or damaged animals.Have a certain theme or request for an animal? Ask us if we can get it for you!
Gift Cards purchased in store or online come with no expiration and may be used anytime, by anyone, during any pregnancy!
*Please note that our package prices do not include tax*
- Paper gift certificates are offered as a specific package. No change given.
- Refunds are not offered on gift certificates. PLEASE contact us if you have any questions or concerns!
- Sneak Peek 3D is not responsible for any lost or stolen gift cards/certificates.
- FACEBOOK CHECK IN: Check in on Facebook at your appointment and show it at the front desk to receive 5% off! (discount off session only)
- MILITARY: Military parents (mom or dad) receive 10% off their session with proof of military I.D!
- PRICE MATCH: FIND A BETTER PRICE, BUT WANT TO GIVE US A TRY? We will MATCH any competitor pricing should you find a better deal. (Not valid for multi visit packages, gift cards, or in combination with any other offers/discounts/promotions). We will verify the pricing, and Inclusions will be based on that of the competitor’s package/pricing. Sneak Peek will ALSO INCLUDE HD LIVE with your package should you choose to come see us instead! You may only Price Match once.
- REFERRAL PROGRAM:
Refer a new customer–> Get entered into a raffle during that month to win a $20 Credit to use in our store toward keepsakes, sessions, animals, etc! Credit does not expire and can be transferred.
- ITEM Winners have 1 week to pick up their items from the time of giveaway unless otherwise stated.
Proof of ID required upon pickup
- FREE session Winners must schedule their session within 2 months of giveaway. (We schedule appointments as far as 90 days out) unless otherwise stated.
- Items/sessions not picked up or scheduled within these time frames will be forfeited.
- Sessions may be gifted by sending us a message with Recipient’s information.